Safety Center
Your safety is our absolute priority. We've built multiple layers of protection into every part of the GetHumane experience.
ID Verified Providers
100% Public Meetups
24/7 Safety Team
Instant Reporting
How We Verify Users
Email Verification
Every account must have a verified email address before they can book or accept sessions.
Government ID Upload
Providers can upload a government-issued ID to earn the Verified badge, reviewed by our safety team.
Profile Review
Our team manually reviews flagged profiles and investigates any user reports.
Background Checks
Verified providers with the green badge have passed our background check process.
What does the Verified badge mean? A blue ✓ badge means the provider has submitted a government ID, passed a background check, and been approved by our safety team. Always prefer verified providers for extra peace of mind.
Our Public Meetup Policy
Every single session on GetHumane must take place at a public location. This is not optional — it is a hard requirement enforced in our booking system. Attempting to arrange a private meetup is grounds for immediate account suspension.
- All sessions must take place at a public location — no exceptions.
- Acceptable locations: coffee shops, libraries, parks, community centers.
- Never agree to meet at a private residence for first sessions.
- Tell a friend or family member where you are going.
- If a provider or seeker insists on a private meetup, report it immediately.
- Our system records the agreed meetup location for every session.
Panic Button
Emergency Panic Button
One tap. Immediate response.
Tap the panic button
Available in the app during any active session window.
Confirmation sent
A silent alert is sent to our 24/7 safety team with your GPS location.
Immediate response
Our team calls you within 60 seconds and contacts local emergency services if needed.
Session terminated
The session is immediately cancelled and the other party is flagged for review.
In a real emergency, always call 911 first. The panic button is a supplementary tool — do not wait for our team if you are in immediate danger.
Report System
You can report any user from their profile page at any time. Reports are reviewed by our safety team within 2 hours during business hours and within 4 hours at all other times.
Report if someone:
- Inappropriate behaviour or harassment
- No-show to confirmed booking
- Attempts to move meetup to a private location
- Fake or misleading profile information
- Requesting payment outside the platform
- Any behaviour that made you feel unsafe
All reports are anonymous. The reported user will not know who filed the report. Malicious or false reports may result in action against your account.
Safety is a shared responsibility
We do everything we can to keep you safe, but we also ask that every member of our community commits to treating each other with respect and honesty.